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We are pleased to share that we are carefully beginning to phase in many of the services originally suspended due to Covid-19.  We appreciate all of your patience, especially from those who have had to delay long-planned medical care.

Several extra precautions have been instituted so that we may safely offer in-person visits, in addition to our existing telemedicine offerings.  Additional, and existing, screening protocols include:

  • We are practicing universal masking.  Everyone who comes to a York Hospital facility, Emergency Care, Walk-In Care, Diagnostics, Lab, Rehab and practice locations, must wear a face mask. You’re welcome to bring yours from home or we will provide one for you upon arrival.
  • Upon arrival, all patients and caregivers must have their temperatures checked and answer detailed screening questions about possible symptoms.
  • We’re sanitizing rooms between patients and cleaning high-touch public areas regularly.  Our cleaning protocols are following the most stringent of infectious disease guidelines, while vigilant hand hygiene continues to be a prime focus and of the utmost importance.
  • We have also expanded our capacity for Covid-19 testing so any patient scheduled for a surgical procedure is tested before their arrival. All hospital admitted inpatients are being tested as well.
  • Currently, our Covid-19 visitor policy remains in place and those who are transporting patients to their visits may be asked to wait in their vehicle.

If you have a medical emergency, our Emergency Care team is open 24 hours a day and we encourage you to seek help right away.  For less urgent medical needs, our Walk-In Care locations in Kittery, Wells, York and Sanford are open daily: click here for online reservations, locations and hours.  All Emergency and Walk-In Care locations are conducting the same robust screening protocols necessary to protect patients and caregivers from risk of transmission while maintaining the same comforting environment that York Hospital is known for and our patients expect.

As always, our top priority is safety — for you, our patients, as well as our caregivers and surrounding community. Our safety practices follow, and in some cases exceed, standards set by government agencies such as the Centers for Disease Control and Prevention (CDC) and the State of Maine’s governing mandates.

When you are not at York Hospital:

  • Stay home if you are able.
  • Wash your hands well and often.
  • Clean and disinfect surfaces frequently.
  • Watch for symptoms, including new cough, shortness of breath and loss of smell or taste.
  • If you must go out, wear a mask and keep a safe (6 feet) distance between you and others.
  • If you have symptoms, isolate yourself and contact your healthcare provider immediately.

Thank you for trusting York Hospital with your health care. We hope that you and your loved ones remain safe and healthy, and are comforted knowing we’re here, ready to provide support and care, whenever you may need us.

OVID-19 Pandemic