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远程医疗在冰球突破的免预约护理

 

感觉不舒服?  冰球突破检测呈阳性?
使用远程医疗为您的下一次上门护理访问.

周一至周五上午10点至下午5点开放!

It is our pleasure to offer 纽约医院 Virtual 护理 – a service that connects you with 未经预约而来的照顾 providers through your phone, 平板电脑或电脑提供实时护理和咨询, 几乎, 在您方便的时间和地点.

从这里开始

什么是虚拟访问?
A virtual visit is a way to have a visit with a healthcare provider without having to go to an office, 诊所, 或医院. 作为病人, 您可以通过视频会议被提供商看到, 使用智能手机, 平板电脑, 或者在你的电脑上用网络摄像头. 病人会因为一系列问题在网上找医生, from minor illnesses and injuries to coronavirus symptoms or symptoms from a chronic condition, 甚至是一般的健康和保健问题. Virtual Visits allows for reliable and convenient visits with trained and certified providers. Please note, not all complaints may be assessed adequately using our virtual telehealth program.  The list below offers guidance for situations where it may be used most effectively.  把病人的健康放在首位, 冰球突破的医生可能会建议你来看看, 如果他们觉得你的担忧当面会得到更好的评估.

服务的用途是什么?
使用冰球突破的虚拟护理服务解决以下问题:

  • 咳嗽、感冒和流感
  • 鼻窦、耳部和上呼吸道感染
  • 喉咙痛
  • 冠状病毒症状
  • 尿路感染
  • 胃痛、呕吐、腹泻
  • 发热
  • 粉色/眼结膜炎
  • 扭伤和拉伤
  • 呼吸道感染
  • 头疼
  • 皮肤状况、皮疹
  • 季节性过敏

以下是人们决定去看在线医生的几个原因:

  • I feel like I should probably see a provider, but can’t fit it into my over-booked schedule.
  • 我很难预约到医生.
  • 我不知道该不该去急诊室.
  • 我的诊所关门了，我不想去医院.
  • 我刚搬来，在我的地区不认识任何医生

好处是什么??

  • Improved Access: You can see a provider, when and where you need health care.
  • Cost Efficiencies: Reduce travel time/expense and time away from work.
  • Outcomes: Provides diagnosis, treatment, follow up, and prescriptions (when necessary)

我如何访问该服务?

多少钱?

纽约医院 Virtual 护理 now accepts most health insurance plans and can bill insurance companies directly. You will receive a bill for your virtual care service like you would for any other 纽约医院 service.  This bill will reflect the amount covered by your insurance and any balance remaining.

We recommend you check with your insurance company as many are waiving any co-pays or fees for virtual care visits during this time. Please feel free to call the 纽约医院 计费 Team with any questions at our toll free number: (877) 727-9691. 如果您是本地人，请拨打:(207)361-3669.

连接才能康复
什么是冰球突破的虚拟医疗?

纽约医院 Virtual 护理 is a convenient online care service for common conditions. The service is staffed by 纽约医院 walk-in providers and is available 9am to 5pm Monday through Friday. 一旦你通过网站连接上了, 你的医生可以查看你分享给他们的医疗信息, 回答你的问题, 根据他们的判断, 诊断, 治疗甚至开药. If you receive a prescription, your provider will send it straight to your local pharmacy.

我可以在哪里使用这项服务?

患者可以在缅因州的任何地方使用这项服务.

我可以使用哪些设备/计算机来访问该服务?

The Virtual 护理 platform supports the most recent versions of most browsers although Chrome is preferred.  另外, access is available using apps for iOS and Android devices by searching “SnapMD” in the app store. 

我什么时候应该使用冰球突破的虚拟医疗服务?

虚拟护理可以治疗鼻塞和流鼻涕等症状, 过敏, 喉咙痛, 眼部感染, 耳痛, 咳嗽, 尿痛, 腰痛, 关节疼痛或紧张, 还有轻微的皮肤问题.
请注意，这项服务不适用于医疗紧急情况. Please call 911 or go to the nearest emergency room if you feel you are experiencing any of the following emergency medical problems:
-胸痛或压力
-无法控制的出血
-突然或剧烈的疼痛
-咳嗽/吐血
-呼吸困难或呼吸急促
-突然头晕, 弱点, 视力的改变, 口齿不清, 麻木, 或者其他神经变化
-严重或持续呕吐或腹泻
-精神状态的变化，如混乱
-殴打，身体或性虐待，或虐待儿童

我如何获得医疗服务?

冰球突破的虚拟护理可以从 http://yorkhospital.connectedcare.md/Customer/login, or once you have created an account online you may download the free mobile app from your device’s mobile app store by searching for SnapMD and using your login information.

医疗服务提供者可以看到我的医疗记录吗?

纽约医院 Virtual 护理 is staffed exclusively by 纽约医院 providers. All of our providers have access to the medical history you provide in the platform and if you have used one of our walk-in locations before or see a 纽约医院 primary care physician, 冰球突破的医疗服务提供者可以访问您的电子健康记录.

我的初级保健医生能看到我的就诊吗?

如果你的初级保健医生是冰球突破的, he or she will be able to see a note from your visit in the electronic health record.

我的访问是私密和安全的吗?

是的, 冰球突破的虚拟医疗是一家私立医院, 安全, HIPAA-compliant tool that allows you to safely and confidentially consult with a provider online.

我是否需要注册才能使用这项服务?

是的，您必须在使用该服务之前在线创建一个帐户. Registering takes only a few minutes and it is recommended you register before treatment is needed.

我可以从虚拟医疗提供者那里得到处方吗?

供应商 will prescribe medication applicable for your individual diagnosis. Please note that by law narcotics/opiates (such as hydrocodone, oxycodone, etc.)不能通过远程医疗访问开处方. 也, the service does not provide prescriptions for muscle relaxants or erectile dysfunction medications.

我为什么要使用这项服务?

对于急需的人来说，这是一个方便的选择. You can access care in the convenience and comfort of your own home. 除了, your condition can be treated at a lower cost compared to urgent care, 医生办公室, 或者急诊室

我将会见哪些提供者?

纽约医院 Virtual 护理 is staffed by 纽约医院 walk-in providers who specialize in urgent care, 家庭医疗, 急诊医学. All of our providers are certified and credentialed according to NCQA standards.

去一次要多少钱?

纽约医院 Virtual 护理 now accepts most health insurance plans and can bill insurance companies directly.  You will receive a bill for your virtual care service like you would for any other 纽约医院 service.  This bill will reflect the amount covered by your insurance and any balance remaining.

We recommend you check with your insurance company as many are waiving any co-pays or fees for virtual care visits during this time. Please feel free to call the 纽约医院 计费 Team with any questions at (877) 727-9691. 如果您是本地人，请拨打:(207)361-3669.

我的保险包括这次访问吗?

Some insurances include urgent care telehealth as a covered benefit. We are actively working with health plans to expand coverage of our visits. 你可以根据自己的意愿提交收据来报销.

如果我的情况需要体检怎么办?

Virtual 护理 providers are able to treat the majority of common complaints mentioned above, 但有些症状可能需要进行体检. If our providers cannot 诊断 your condition over telehealth and state that you must be seen in person, 冰球突破将为您介绍最方便的地点.

参观需要什么技术啊?

只要你的设备有网络摄像头和视频功能, 你可以用电脑, 平板电脑或智能手机. 使用iOS (iPhone)的患者可以使用一款移动应用程序, iPad或iPod Touch)或Android移动平台. If you are using a mobile device, it is recommended that you connect through Wi-Fi.

如果连接有问题，我该怎么办?

We recommend always testing your computer before you connect if you are accessing from a PC or laptop, 然而, 冰球突破还在网站上发布了故障排除指南.

我可以为我的孩子使用这项服务吗?

是的! You can add an account for your minor child as part of your own account. Please note that your child must be present during the video visit.

我对我的账单或信用卡费用有疑问，我可以和谁谈谈?

联系远程医疗小组，电话:207-361-6910.

我的访问是否算作合格的HSA或FSA费用?

是的，冰球突破的就诊可以算作医疗费用. 您可以使用任何主要的借记卡或信用卡使用冰球突破的服务.

我完成了一次参观，我在哪里可以看到参观的费用?

You will receive a bill for your virtual care service like you would for any other 纽约医院 service.  This bill will reflect the amount covered by your insurance and any balance remaining. 

你的保险公司可能会寄给你一份账单. You may also call 纽约医院’s 计费 team at 207-351-2398 to have a receipt mailed or emailed to you.